{admin_header}
 {ADMINISTRATION_MSG} > {HELPDESK_MSG} > {EDIT_REQUEST_MSG}

{EDIT_REQUEST_MSG}
{errors_list}
 {CUSTOMER_DETAILS_MSG}
 {CUSTOMER_ID_MSG}
 {CUSTOMER_NAME_MSG} *
 {CUSTOMER_EMAIL_MSG} *
 {EMAIL_CC_MSG} {EMAIL_FIELD}
 {EMAIL_BCC_MSG} {EMAIL_FIELD}
 {SUPPORT_IDENTIFIER_FIELD}
 {SUPPORT_ENVIRONMENT_FIELD}
 {CUSTOMER_IP_MSG}
 {SUPPORT_PRODUCT_FIELD} *
 {REQUEST_DETAILS_MSG}
 {SUPPORT_DEPARTMENT_FIELD} *
 {ASSIGN_TO_MSG}
 {TYPE_MSG} *
 {STATUS_MSG} *
 {PRIORITY_MSG} *
 {SUPPORT_SUMMARY_COLUMN} *
 {ATTACHMENTS_MSG}
 {ATTACHED_FILES_MSG}:   {attached_files}
 {DESCRIPTION_MSG} *
 {SEND_NOTIFICATION_TO_CLIENT_MSG}
 {property_name} {property_required} {property_control}
     
{admin_footer} //-->